We believe that all equipment, serviced regularly,
will give a higher degree of performance and reliability. Such protection
can be provided by a Service Contract which guarantees the end user
reassurance and piece of mind at a known cost.
We offer
- Scheduled checks
- Minimal downtime
- Automatic discounts on spare parts
- Discount Schemes - which mean you pay less
Our comprehensive range of contracts means you
can choose the level of cover most appropriate to your needs and
budget. Whatever the level of cover, your routine maintenance will
be carried out at a pre-arranged time and date convenient to you.
Platinum On-site
Our Platinum Contract covers one routine maintenance visit and one
emergency call out per annum (extra emergency call outs can be added).
Special contract rates for labour and travel for any further call
outs. Parts charged at list less 10%.
Gold On-site
Our Gold Contract covers one routine maintenance
visit per annum. Special contract rates for labour and
travel for any further call outs. Parts charged at list
less 10%.
In-House Contracts
Designed for smaller, lower cost
equipment, we collect, service and return.
For certain items of equipment a loan unit
is available.
Customised Contracts
Whatever
your requirements
we can offer
tailor made contracts
to suit your laboratory's requirements at an affordable cost.
Support
Emergency Service Call-outs
With the Jencons Service Department you can rely on the
efficiency and expertise that comes with experience. In all instances
we seek to minimise your downtime and provide a practical, cost effective
and timely solution to whatever problem you might experience with
your equipment.
The Jencons Service Department will endeavour
to attend emergency call-outs within 24/ 48 hours of your telephone
call.
We offer
On-site repairs for a wide range
of equipment
In-house repairs - for a cost
effective fix
Support for your project
To contact Service Department:
Tel: 01525 215510
Fax: 01525 215527
Email: service@jencons.co.uk